You always own your assets
Launch Maniac does not own your company's assets — and we never will. Your domain name is your brand. You worked hard to build it, and it stays yours.
When a domain needs to move, we set up a Porkbun account registered in your company's name. You own that account. We simply manage the domain's technical settings inside it on your behalf, so your site and email keep working. You can ask us for full access, or take the keys entirely, at any time.
This guide covers the one small part you do inside your current Wix account. We handle everything else. Your website stays online the whole time, and you will not pay Wix anything to do this.
Day 1: Turn off one setting, then wait.
Day 2: Unlock the domain, start the transfer, and send us one code.
After that: We do the rest. We will tell you if there is one final button to click.
Prefer to have us do it for you?
You do not have to click through this yourself. Wix lets you invite us as a collaborator with an Admin (Co-Owner) role — entirely by email invitation, so you never share your password — and our staff can run the steps for you. You can remove our access the moment the transfer is underway.
Here is all it takes on your end:
- Tell us you want the done-for-you option. Email geoff@launchmaniac.com and we will reply with the exact invite details.
- Invite us into Wix. Go to your site → Settings → Roles & Permissions → Invite. Enter geoff@launchmaniac.com, choose the Admin (Co-Owner) role, and send. No password is ever shared.
- Forward us one email. When we start the transfer, Wix emails the authorization (EPP) code to your domain's registrant contact email — not to us. Forward that one email to us, and we handle the rest. Remove our access whenever you like.
We ask for collaborator access only for as long as the transfer takes, and we never need ownership of your account. Your domain, your brand, your control — none of that changes. Prefer a screen share where we walk you through it live instead? We are glad to do that too.
Before you start
You need two things:
- Your Wix login. The email and password you use to sign in to Wix. If you are not sure, find them before you begin.
- Access to your domain email. This is the email address attached to the domain. A code will be sent there. If you are not sure which email that is, contact us and we will check.
Part 1 — Do these today
These first steps take about three minutes. Then you wait one to two days before Part 2.
- Sign in to Wix. Go to wix.com and log in with your account email and password.
- Open your domains. Click your name or profile in the top corner, then click "Domains" from the menu. You will see your domain listed.
- Turn off DNSSEC. Click the three-dots icon next to your domain, then look for advanced or DNS settings. Find the setting called "DNSSEC" and switch it OFF. Save if it asks.
DNSSEC is a security signature. It has to be switched off before the move, or the website can stop working partway through. This is the most important step on this page.
After turning off DNSSEC, do nothing else for at least 24 hours (a full day). Two days is safer. This waiting time lets the change take effect across the internet — skipping it can take the website offline. There is nothing to watch in the meantime. Come back and do Part 2 after the wait.
Do not guess, and do not click other settings. Stop and message us. We can point you to the exact spot or turn it off for you. This one is worth getting right.
Part 2 — Do these after the wait
Only start these once one to two full days have passed since you turned off DNSSEC.
- Unlock your domain. On your Wix Domains page, click the three-dots icon next to the domain. If you see an option like "Unlock" or "Unlock my domain," click it and confirm. (If you do not see it, the next step will handle the unlock for you.)
- Turn off domain privacy, if shown. If there is a setting called "privacy" or "WHOIS privacy," switch it off for now. This makes sure the transfer emails reach you. If you do not see this option, just skip it.
- Start the transfer away. Click the three-dots icon next to the domain and choose "Transfer away from Wix." Read the screen, click "Transfer Domain," then click "I Still Want to Transfer." Wix may warn that your site will disconnect — that is expected, because we are giving you a brand new site.
- Get your transfer code from your email. Wix emails a "transfer authorization code" (also called an EPP code) to your domain email. It can arrive within minutes, sometimes up to 24 hours. Check your inbox and spam folder.
- Send the code to us. Copy the whole code and email it to geoff@launchmaniac.com. That is the last thing you need to do for now.
It is a short jumble of letters, numbers, and symbols — for example: aB3xY9-kLm2. Copy all of it exactly, with no extra spaces. When in doubt, paste it straight into the email to us.
Part 3 — The final click (we will tell you when)
After you send us the code, we begin the transfer on our side. At one point you may get one more email asking you to confirm or approve the transfer.
- Approve the confirmation email. If you receive an email asking you to approve or confirm the domain transfer, open it and click the approve link. We will message you beforehand so you know it is coming and that it is safe to click.
That is the entire job on your end. Everything else is ours.
What happens after that
Once we have the code, the move takes up to about eight days to fully complete. This is set by internet rules, not by us, and there is no way to speed it up. Your current website keeps running during this time, and your new site will be ready to take over with no gap you would notice.
Things you might see that are normal
- A "locked" status on your domain. Domains are locked by default for safety. Unlocking it in Part 2 handles this. Seeing "locked" before that is normal.
- The old site still showing for a while. After the move, your browser may show the old page for a day or two. Clearing your browser history usually fixes it sooner.
- An email about your domain. Expect a few emails during this process. As long as they relate to the transfer you started, they are normal. If anything looks odd, forward it to us instead of clicking.
Your checklist
Print this page or keep it open. Tick each box as you go.
Stuck, or not sure about a step?
Do not guess your way through unfamiliar settings. Send a quick note — a screenshot helps a lot — and we will point you to the exact spot or handle it for you.
Email geoff@launchmaniac.com →